Insight into basics of "Business Etiquettes"

When, what, how.... to speak has become an integral part of the work culture.Many times,out of emotions,we make blunder and communicate in a wrong way to the other person and this results in an unprofessional environment Below is an article on "Business Etiquette"(from Hindustan Times) by Ranjan Acharya,Senior VP-HRD,Wipro that focusses on some of the basic do's of Business Etiquettes.

Note: The points that I liked the most are underlined in Blue and Red.

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